5.0

Internal stakeholders are pleased with the partnership. CrazyOps's services helped the client meet their security requirements. They have a well-structured project management style, responding to chat-based requests with a task-tracking system.

Project summary:

CrazyOps provides cloud DevOps and admin services. They prepared a development and production environment for the client to ensure a seamless deployment. Now, they perform maintenance and updates.

Feedback summary:

BACKGROUND

Quints is a robust affiliate marketing solution that is capable to adapt to the needs of every client. Modular infrastructure and a dedicated team of professionals will help you build the best possible affiliate program for your product. Managing partner

Describe your company and your position there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CrazyOps?

DevOps

SOLUTION

How did you come to work with CrazyOps?

I have requested feedback from my business partners and colleagues about the companies who might be able to solve our needs. We have discussed our needs and received propositions from three best companies and selected CrazyOps as a company who can quickly start working with us and has a reasonable price.

What was the scope of their involvement?

The CrazyOps prepared development and production environment for us and made sure we have a seamless deployment. Nowadays, they carry out regular maintanence and necessary update of our services. The CrazyOps also help us to meet the security requirements.

What was the team composition?

They provide cloud devops / admins service, it means there are a lot (50+) of people in communication channels. we put a request and someone from their side solves the task. We have not used dedicated team for our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates progress or success?

Our IT team is happy with environment configured by CrazyOps. And as soon as they don't inform me about problems there - I am happy as well :)

How effective was the workflow between your team and CrazyOps?

We have a couple of team chats for communication. We can put a request right on the chat and someone from CrazyOps team creates a task in task-tracking system on their side, where we can check the status. In case of epic tasks we created epic and micro tasks right in task-tracker avoiding chat requests. The process worked fine in both ways.

How effective was the workflow between your team and CrazyOps?

Project management usually required us to layout our requirements have a few discussions with the team to explain important points and from there on it was fire and forget. CrazyOps would do the works usually to our complete satisfaction. If needed we would ask for some modifications and they would be completed on the spot.

What did you find most impressive about CrazyOps?

They produce high-quality work and it's easy to communicate with them.

Are there any areas for improvement?

We communicate through Telegram and I will appreciate slack chats :)

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